Sophie Rayner | Queensland Rail
Which Horizons Program were you on? Horizons Program 2.0
Job title when you joined Level 5 Network Control Officer
Employer at the time you joined Queensland Rail
Job title now Train Control Leader
Employer now Queensland Rail
What your current job entails I play an integral part in the Day of Operations management of the Southeast Queensland suburban rail network. I jointly lead a team of Network Control Officers (NCO), Assistant Controllers, Customer Communications Officers (CCO) and Train Monitoring Officers (TMO) to achieve safe and efficient operational outcomes for stakeholders and passengers alike. I proactively monitor and manage Rail Management Centre operations and liaise with the Day of Operations Coordinator and
other internal/external stakeholders to implement and optimise the Daily Train Plan.