This guideline is the response to provide guidance for Australasian RTOs for a common set of metrics for reporting on network and operational performance.
This guideline provides guidance for the reporting of infrastructure and rolling stock assets and operational performance. Areas of for reporting include (but are not limited to):
- train service delivery:
i. freight; and
ii. passenger punctuality; - availability;
- reliability;
The guideline encourages the investigation of network performance to drive improvement through the attribution of causal factors through consistent key performance indicators.
